WEBVTT

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Start from Pinned houses and open the address you are working on.

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Contact information belongs to that property record.

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The Owner card offers owner and contact information when the property is unlocked.

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Public records can be incomplete or outdated, so check the source before relying on them.

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Choose Add contact you got in person.

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Enter the name, email and phone they gave you, then Save as verified.

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An owner lookup is not required first.

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A QR scan identifies a property link, not the person holding the phone.

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Appointment and website forms can provide contact details directly.

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Keep that distinction when following up.
